Player Support Services
Where top-tier technology meets comprehensive global support.
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Direct, Efficient, and Expert Player Support by PatchKit.
Eliminate the stress of being the middle-man. PatchKit handles all launcher-related issues directly with players.
Reduces player frustration as we swiftly address and resolve all launcher-related queries without dragging developers into the loop.
Avoid the financial and time cost of communicating issues back and forth. With PatchKit, developers focus on their game while we handle the launcher.
Our dedicated team has extensive training and experience with the PatchKit launcher, ensuring your players get the best support.
We offer support in multiple languages, reaching out to players worldwide.
Expecting high-volume queries during game launches or updates? We're prepared.
Don't let launcher issues hinder your players' experience. Our specialized team is trained to handle PatchKit launcher-specific issues, ensuring swift resolutions and happier players.
Our adept handling of surges in support queries during prominent game launches is testament to our reliability.
When a game expanded to new regions, we stepped up, offering comprehensive multilingual support.
Receive detailed reports, monthly or as per your preference.
Seamless synchronization with your existing systems, be it Discord, Zendesk, or others.
Equip your team with specialized sessions to understand the PatchKit launcher better.
Our average response time is 4 hours, but with priority support options, this can be even quicker.
Yes, we offer customizable reports tailored to your needs, be it monthly or any other preferred frequency.
Security is paramount for us. We employ robust measures to ensure the utmost protection of your game’s data and player information.
Unlock unparalleled player support with PatchKit. Talk to an expert, tailor your plan, and take the friction out of your launcher-related support. This is your primary portal to get started.
Sign up for a 30-day free trial* and see how our service can benefit you. You can cancel at any time, so you have nothing to lose!
*No credit card required.
